How eSIM activation and installation work
Know what happens after payment and how to install only after fulfilment is ready.
5 minute read · Updated 2026-07-31Payment starts fulfilment, not installation
Stripe confirms the payment through a verified webhook. Provider fulfilment and any applicable checks continue after that confirmation.
Wait until the account or secure customer communication says installation information is ready.
- Webhook-confirmed payment
- Provider fulfilment
- Order status tracking
Treat installation details as private
An eSIM QR or activation code can be used to install the profile and should not be shared publicly. Aelixar excludes QR data from public APIs and integration logs.
Open the information on a second screen when the phone needs to scan a QR code.
- Do not forward QR images
- Use the intended device
- Avoid repeated scans
Verify service before removing the old SIM
Confirm that the new line connects and that number transfer has completed when applicable. Keep the previous service available until then.
If setup stalls, review the account status before resetting network settings or deleting profiles.
- Confirm network connection
- Confirm number transfer
- Check account status first